Terms of service
PLEASE NOTE: Customer service is available Monday-Friday, 9:00 a.m.-5:00 p.m CST. Email: support@fan-clubhouse.com. Please allow up to 24 hours for a response.
2. How is my order shipped?
We ship all packages exclusively via UPS & USPS. All Next Day, 2 Day Delivery orders are shipped and delivered Monday - Friday.
3. How long will it take to get my order?
Most orders will ship within 48 hours of purchase. The purchase must be made before noon in order for that day to count. Example: Order placed on Jan 1st at 11:59 am will ship out by January 3rd. An order placed on Jan 1st at 12:01 pm has until January 4th to ship. (Monday-Friday).
4. US Shipping
We calculate shipping costs based on published UPS & USPS rates from our main warehouse in Nashville, TN.
5. Exchanges
We are unable to process exchanges. All sales are final.
Return Address:
6. What if I receive a damaged or incorrect item?
Email support@fan-clubhouse.com if you received a damaged or incorrect item.
Questions about the Terms of Service should be sent to us at support@fan-clubhouse.com